It said it had sent multiple rounds of correspondence to addresses it had on file for her, including several reminders to make payments. JPMorgan said in filings last April that Stella Araneta had not made payments on certain safe deposit boxes for a number of years.

In filings to the court, the company said it “denies each and every allegation” of wrongdoing made by the Aranetas. JPMorgan declined to comment on the lawsuit when contacted by Fortune on Friday. However, the lawsuit accused JPMorgan of scheduling an auction date for the items in question less than 10 months after that meeting, where the contents of their safe deposit boxes were sold for a total of $552,700 without giving them any notice.Īccording to the lawsuit, the items that were sold had an estimated value of $8 million to $10 million. In turn, they were allegedly told by bank representatives that their personal property would be returned to the boxes that had been drilled open. They claimed to have made payments that day to renew their annual leases on three deposit boxes and pay off any past unmade payments.

When they visited one of the bank’s New York City branches in 2019, they said, they were informed that the contents of their safe deposit boxes had been transferred to a secure location in another city. 2017, the bank drilled open four of the Aranetas’ safe deposit boxes and removed their contents, the lawsuit alleged, with the couple claiming the company did not notify them it had done so. Box in Baton Rouge, and had never advised or authorized JPMorgan to send notices to that P.O. They said they had never maintained a P.O.

However, the Aranetas claimed that the notices were not mailed to their address, but to a P.O.

Chase bank safe deposit box fee